Shipping policy

Shipping Policy — Red Flag Apparel

Effective Date: 13 February 2026

We want your order to reach you quickly and safely. This Shipping Policy explains how shipping works at Red Flag Apparel.

1) Shipping Methods Available

We ship through trusted courier partners across Pakistan. Available methods may include:

  • Standard Courier Delivery (nationwide where service is available)

  • Same-Day / Next-Day Delivery (limited to selected cities/areas, if available) 

  • Cash on Delivery (COD) and Prepaid orders are both supported (where applicable).

2) Order Processing Time

All orders are processed within 1–2 BUSINESS DAYS after order confirmation/payment verification.

  • Orders placed on Sundays or public holidays are processed on the next working day.

  • During sales, new launches, or high-volume periods, processing may take longer.

3) Delivery Timeframes

Estimated delivery times (after dispatch) are:

  • Major cities: 3–5 BUSINESS DAYS

  • Outstation/remote areas: 5–7 BUSINESS DAYS

Delivery timeframes are estimates and can vary due to courier operations, weather, public holidays, or unexpected events.

4) Shipping Costs

Shipping charges are shown at checkout and are based on your location and parcel weight.

  • Standard shipping: PKR 250 or “Calculated at checkout”

  • Free shipping: [FREE SHIPPING THRESHOLD — e.g., Free on orders above PKR 2,990] 

Any promotional/free-shipping offers will be shown on the Site when active.

5) Tracking Information

Once your order is dispatched, we will share tracking details via [EMAIL/WHATSAPP] when available.
You can track your parcel using the tracking number on the courier’s website or by contacting us at redflagg.pk@gmail.com

6) Delivery Issues, Failed Deliveries & Delays

A) Incorrect address / unavailability

Please make sure your delivery address and phone number are correct. If a delivery fails due to:

  • incorrect address/details,

  • unreachable phone number, or

  • customer unavailability,
    the courier may return the parcel or reattempt delivery. Additional charges may apply for re-delivery.

B) Delays

Delivery may be delayed due to circumstances outside our control, such as:

  • courier delays or route issues

  • weather conditions

  • strikes, public holidays, security checks

  • peak-sale periods (Eid, launch drops, etc.)

If your order is delayed beyond the expected timeframe, contact us and we’ll help you check the status.

C) Damaged or missing items

If your parcel arrives damaged or items are missing, please contact us within 48 HOURS of delivery with:

  • your order number

  • clear photos/video of the package and items

7) International Shipping (If Applicable)

Currently, international shipping is: AVAILABLE for bulk orders only.

  • Delivery time: 10-12 BUSINESS DAYS depending on country and customs

  • Shipping cost: SHIPPING COST (calculated at checkout or quoted via support)

  • Customs duties/taxes: Buyers are responsible for any import duties, taxes, or clearance fees charged by their country.

8) Contact Us

For shipping questions or support, contact:
Red Flag Apparel
Email: redflagg.pk@gmail.com
WhatsApp: +92 339 1031726
Support Hours: 24/7